So ive been dealing with my Glowforge flaming for the past 2 months. I have been back and forth with the customer service sense. I got sent a replacement refurbished model and opened it and its flaming also. I let them know and they gave me a copy and paste message about it being my materal.
I understand what they are saying that it could be the materals however i know several people with the glowforge that use the same acrylic i do (brand and everything) and they do not have flames at all. We use the same settings and everything. Why is it that im having these issues can anyone(mainly glowforge) please explain that to me. Im simply just trying to run my business and this is a MAJOR set back.