What's Missing?


#1

I’m interested in a comprehensive list of what hardware and software features were promised at purchased that aren’t currently being delivered 100% as advertised.


#2

There is an unofficial list here: Glowforge Features promised / delivered


#3

Still beta software. the company decided the hardware build was good enough to ship since the software can be pushed out later, otherwise we would all still be waiting.


#4

They way I see it the hardware and the software go together. Two years later, both should be at least meeting the base level specifications.

I know they aren’t, but I think it is horrible management, planning. and execution. I think they jumped the gun when they sold the pre-orders. They weren’t far enough along to have any idea of what was in front of them.


#5

I can’t disagree with that, but I’m really glad they didn’t decide to not ship anything until the software was polished. :grin:


#6

But they didn’t sell pre-orders. The campaign was labelled as crowdfunding which is very different and promises very different things than pre-ordering something. Isn’t this the risk you take when you agree to back something like this?


#8

Glowforge has used the term Pre-Order in their own press releases.


#9

Is that Glowforge though or was that Business Wire? Repeated on the Glowforge site maybe?

And let’s be honest, given how prevalent the ‘crowdfunding’ campaign was, did you honestly get confused?


#10

To me personally, it’s semantics. But, this was a press release they reposted from businesswire. Typically, it would be filled with information that they had provided to businesswire. So, if you are stating that there is a difference between crowdfunding and pre orders (as you seemed to imply in your post), then here is your proof that they had referred to is as a pre order.


#11

Semantics? Words having meanings.

I read up on what was going on before I gave them money. I, therefore, pre-ordered a gf.

Just like calling it a 3D printer does make it extrude, calling it crowdfunding doesn’t change the reality that it was a pre-order.

And…this thread is going nowhere. :slight_smile:


#12

I only meant semantics for my personal situation because I don’t plan on changing my order status regardless. Sorry, I tried to emphasize that but I guess it read differently.

I understand your issue and I definitely think it was marketed more as a pre order than a crowd funded “concept”.