Had to use the catchy subject line otherwise you would recognise me and see that I only post when I am stuck and frustrated. In my defence for the most part that is every time I try to use the glowforge, have a time sensitive project or have a commitment. It happens every time I get a decent order and so far I have been unable to deliver because these machines HATE me and my house.
My son is getting married Saturday…my machines have been inoperable and therefore I could not even finish the wedding projects.
I did send a support ticket - but I really need to finish the wedding things. So I am doubling up. This is my third machine, first two had problems and were replaced.
This machine worked right out of the box. I was so excited. Now I have a cooling alert. It is excessively hot in Oklahoma right now…I have not attempted to print during the day. Yesterday I turned it on in the afternoon but did not use it. When I tried to use it later in the evening we had the cooling alert. The machine is cool to the touch, the hose is cool to the touch inside and out. Everything is COOL. But it won’t budge.
I have read everything on this topic I can find. It’s NOT TOO HOT . There is nothing to cool down.
I just want to QUIT. I think I might cry too.