10,000 hours tube life, but what about everything else?

@metaldrummer13, I’m sorry for the failure. I’ve taken the feedback from this thread.

No, there is not.

Our repairs are done in a separate facility by another company with training, parts, and support from our team. The repair facility categorizes problems and charges based on the problem category. I don’t have the actual modifications and/or parts that were done for your repair.

I really appreciate your feedback on this and I’m going to share it with the team to see what more we can do.

3 Likes