3rd replacement glowforge won't connec to wi-fi

Hello All:

I have been in contact with support; however, it is the weekend and usually I will not get a response for a few days. I have attempted to set-up the glowforge multiple times to wi-fi and it would not connect. Support told me it was connected, but my user account did not get associated and to retry it. I followed all the steps. I allowed the machine to calibrate for two minutes and then went to the app. It still says not connected and It is still not connected in the app. Any suggestions? or help? I would like to print my orders that have been on hold.

I’m so sorry about the rough start with this printer. I’ve just followed up with your email with the next steps to get you up and printing.

To avoid duplicate communication, I’m going to close this post.