GLOWFORGE UI IMPROVEMENTS:
- Pre-configure specific colours to specific speed and power
- Highlight thumbnails and drawing that will not print
- Stretch horizontally and vertically independently
- Manually enter position and rotation
- Simple keyboard view zooms: selection, all items, whole bed
- Simple keyboard item scale: wider, taller, proportional
- Simple keyboard rotate: 1 degree, 10or15 degree, 90 degree
- When rotating, ability to specific rotation point
- Click the rotate icon for a 90 degree rotate
- Using drag and drop onto an existing drawing - ask if it should replace or add to.
- Colour code left hand thumbnails
- Reload last job from file
- Select single item, even if overlapping
- For non-US users ability to turn off “not proofgrade” warning
- If you need to, have standard and advanced UI options
- Built in test cut/score/engrave pattern or process
- Auto adjust drawing position so it can be cut/engraved when out of bounds
- Save tracing to disk
- Ability to find long term machine use, cut times and mileage – useful for understanding longevity and billing.
GLOWFORGE MACHINE IMPROVEMENTS:
- Even better calibration
- Flip work automatically
- Snapmarks for everybody
- Better laser handling at start/stop & corner points (it overburns)
- Reverse order of engrave (back to front, not front to back) to avoid residue melting in on acrylics (make it an option)
- Pause and restart job - with lid open
- Quick and dirty optimisation of cut path or obey line directions as set in draw program
- “No melt acrylic” cut order, spreads cut order as far as possible
- Support of text - even if only as bitmap engrave
- Printed grid on honeycomb for easy placement
- Integral fire sensor
- Better rear fan design for cleaning
- Fix “black cable” issue
- Rejig the head design so the fan sticks out an extra half inch for better/easier cleaning
- Increase cut area
- Quieter fans
- Better hose connection (just a bit longer protrusion from main body perhaps)
- Make the cut bed taller - even an inch or two would add hundreds of opportunities for engraves
CUSTOMER SERVICE IMPROVEMENTS:
- Still no shop outside US for designs or materials
- Customer support and feedback process still poor
- Customer shipping notes still poor
- More active staff support via forums or similar
- More “How To” from staff - or pay some third parties.
- Missing items from initial sales pitch, or replacements.
- Better estimate of tube life
- Better urgent ship process for spare parts
- More standard “how to” and/or videos for the common support issues: no wifi, no calibration, etc – the ones that crop up on the forums over and over and over again.