Machine started with lid open no matter what I did. Waited for support to answer and they sent me a new lid cable which took a week to get here. Finally came today and I installed and powered up hoping that was the end of it. Still says lid open and I’m back to where I was a week ago with a machine that is only three months old.
Well you have opened another ticket by posting here so you should hopefully get a response soon. They’ll be able to look at the machine logs and probably wind up sending you a new machine (or refurbished machine). It’s not ALL bad luck… just sometimes. Once you are back up and running you’ll forget all about the bad times.
I’m hoping… Would like to have some good times with the machine. Its very frustrating.
Hey @spaulding71, I see that you also email us about this issue and I’ve sent you a response there. To avoid duplicate communications I’m going to close this thread and continue working with you on your email ticket.