A broken machine

My glowforge was damaged in a move. How do I go about getting it repaired?

home owners insurance?

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You contact support directly (email to support@glowforge.com) with photos of the damage, so they can tell you what to do next. (If the damage is visible, they might require you to send it back in so they can thoroughly test it out before giving you an estimate.)

Good luck!

Can you describe the damage?

Oh no! I’m so sorry to hear about the damage to your Glowforge.

I’ll reach out via email to arrange the repair details.