Hey @Silverlight, have you heard of “defocusing”? I don’t think that’s what happened with your ornament, but it made me wonder if you knew about it. Defocusing works really well with bigger acrylic engravings.
I’m not sure what happened with your ornament engraving though. If you find the file and want me to do a test run of it to see if it’s the file or, just let me know. I’d be happy to do it for you.