The email you received when accepting the GF says 11" x 19.5". My experience shows the maximum up to 1/10" smaller in both axis but it varies according to speed and whether you are doing an engrave or cut. Faster speeds and engraves are slightly smaller than standard cuts.
Hi Eric. I think we work at the same place (my first name is Matt).
I posted the exact same thing a few weeks ago. The GF folks said they would think about it, but obviously they decided to leave the website as-is. Maybe that’s an indicator that they are hopeful abou getting that half inch back
For an engrave that physical size, the odds are that any problem is about how much data you’ve got in the final raster that the GF is processing. You might want to try reducing LPI.
I have a shape that is just barely too big; I scaled it so it barely fit with my speed to 500. I then reset speed down to 100, and I was unable to scale it up.
That seems to indicate to me that in the current implementation, the size is fixed.
Maybe I should have been more clear. Any design with an engrave has variable bed size depending on speed. Haven’t checked the cuts. Here are three pictures at 3 different engrave speeds (100, 500,1000). Notice the 3 different bed borders.
Yes. Why does the website say something different than what the software supports?
If you are trying to do a design and you need 11.2" square, the website will say that you can do that, when in fact you can’t. Having to go back and rework a design did not make me happy.
The website reflects the hardware specification; we’re working on updating the software to enable the full hardware capabilities. We make sure to notify every customer via email about the current range of motion before they accept delivery.