Air Assist Fan error. I have tried cleaning the machine and fan. No such luck. Any suggestions?
Are you using magnets? They can interfere with the fan speed.
Checking the gold pads on the gantry plate are clean where the laser head sits. also making sure the pins on the head side of the connection should be spring loaded, sometimes they get stuck.
How do I fix if one isn’t “popping” back? Could that be the issue?
Yep. I’m not sure how you would fix it, though.
Not sure how to proceed with that, if possible take a picture and when the support staff get here they will get you sorted out. They will have other things for you to test as well. Hopefully its just something simple like it needs to be cleaned a certain way or something of that nature.
If there’s any kind of gunk on the pins, isopropyl alcohol is usually a safe bet for cleaning contacts. If you don’t have any handy, your Zeiss wipes will work.
I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.