I’ve had my forge for about a month. On day 2 I started getting air assist fan errors and it would only print for 5 seconds before stopping. I contacted Glowforge support and they determined through photos that everything seemed fine so they disabled the error. I’ve been printing fine since but I have noticed flare ups.
My flare ups have been getting pretty constant lately and so I reached out to FB groups, who thought my fan was dirty (I have cleaned it multiple times with very little dirt found and no noticeable difference after cleaning). I took video of my cuts and people alerted that it was definitely not normal and it looked like my fan wasn’t running. Reached out to support again, and they sent me a new carriage plate.
Now today, I’ve installed the new plate, did a test print and still getting flames and looking at video I’m trying to capture of my air assist fan, this one isn’t working either!!! What would cause my fan to not be moving? Is this something Glowforge controls to shut it off completely? It can’t be that I had a busted fan and then got a replacement busted fan so what else is going on here?