Hello all of you,
I’m kind of a newbie in the Glowforge world. I bought an SVG file of different Ornament that you can write the name in the middle. The first file i had upload great in the Glowforge Dashboard and i was able to cut it but the problem was that the letter where not unified together so I contacted the seller om his Etsy store and he send me the other Ornament SVG that work perfectly. I was able to "Union’’ and ‘‘Combine’’ the in the Inskape interface.
Now my problem is that when i want to upload them in the GLowforge Dashboard, i, have and Error Message. It say " an error occurred on your Glowforge. Please refresh your browser before printing. It may also help to turn your Glowforge off and then on again"
I did what they ask (refresh, turn on and off). I’m able to print other project. What is the problem? DO any of you had this problem? What was the solution? DO i have to ask someone to test the file for me?
Please help me, i have a lot of order to fulfill
Thank you in advance