Thanks for letting us know about this.
The camera is locked in place to prevent it from coming out of focus.
These images look similar to others I’ve seen. It’s possible for the QR code to look blurry, but still be interpreted successfully by the app. Please let me know if the app doesn’t recognize your Proofgrade materials, and I’ll happily take another look.
I’m going to close this topic. If you have any other questions, please post a new one.
Mine will twist to change focus. I assume that’s the norm?
Although that image is not that far off from what I’ve seen.
Try putting some small print in the middle and see what the camera sees there.
@Houdini7 We try to keep to one topic per post in the Problems and Support section. Can you create a new post with this question?