I don’t want to do a formal support request if it’s just carryover from the issues earlier - I just tried to do some engraving and the printhead goes as normal, and even provides a bit of dotted engraves along the way, but not even noticeable unless you’re looking for it.
This is after I just successfully completed a set of engravings and started my next round, but this is a week-new (replacement) machine so of course there’s uncertainty there.
Also, in terms of the tube firing or not - I’m able to complete a score and the quality and depth looks unchanged.
My name is Mercedes and I’m part of the Technical team here at Glowforge and I’ll be helping you troubleshoot today. Since I’ve already gotten you a solution via email, I’m going to go ahead and close this forum ticket.