is not working

Will not open any design. Stuck on “Rendering your design”.
If you open a blank design, import appears to work but nothing appears on workspace.
Thumbnails for designs do not show in dashboard.


Same. I’ll post, as well.

Same! Nothing but problems lately with this machine!

I was about to post in the forum as well. Super frustrating!

same here

Posting “me too” in other peoples tickets won’t escalate this. Everyone seeing the issue needs to open their own support ticket.


I’m so sorry for the trouble. This appears to be related to an issue with Google Cloud Platform. We’re working to have you back to printing as quickly as possible. You can subscribe to updates here.