App.glowforge.com keeps refreshing page

Community Support
1

I am using Chrome and the page keeps rerendering when I am in the middle of working.

Thankfully, it keeps my work, but it has decided to re-render when I am entering material thickness, as well as when I click Print and it starts to send the information to the printer. Anyone else having this issue?

2

Yes it happened to me this afternoon. I was blaming my file, but maybe not. I switched files and the problem went away. Curious…

3

I had this when I was logged in to the page from multiple devices.
So 2 computers, logged into the page, with the same account.

4

@breamy98 Thanks for letting me know about this. I need a bit more information about your browser to investigate. Please do the following:

  1. Go to https://www.whatismybrowser.com/
  2. Click the link underneath “Share my system info with tech support”
  3. Copy the highlighted link
  4. Reply to this, and paste in the link provided

Thanks in advance!

@garyellefsen and @kevin5

We try to keep to one topic per post in the Problems and Support section. If you’re still having trouble with this, can you create a new post with this question? I’m happy to help!

5

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.