No matter what I try, I all of a sudden can not get my designs to load. If I go the back way to do this and go to the catalog and select the design from there, it still won’t load. I did load my caches, and I did just update to the new 26.1 software. Any advice?
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Use a different browser.
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Same. These are my custom designs, some imported SVGs from other software and some that I created within the Glowforge app because it was easier at the time. Now I get “The design has failed to load. Please go back to the dashboard and try again” any time I try to open them.
Does this mean my designs are gone? Corrupted?
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Welcome to the forum.
Your files are probably not gone or corrupted. Sometimes browsers or operating systems update in the background causing problems for a bit. I suggest you open the app in a different browser.
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