Autofocusing on material

I’ve cleaned all the lenses, reset my wifi, reset the wifi on the glowforge, turned it off and on what seems like 100 times today, and have left it unplugged to try and reset everything. I’ve had it for one week now and everything has been great, until today. Once I reset everything, sometimes it runs one print. Other times it just gets stuck Autofocusing. HELP!

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.