I’m not sure what is going on but thought maybe someone can point me in the right direction. My glowforge won’t recognize any artwork that’s bigger than 10 to 10.5" in height. My design won’t show the top of the material nor will it let me place artwork within the parameters of space it used to.
In the attached images you can see my wood is a little under 11" but I can’t use an 11" line to trim the top. The 0x0 placement won’t show the top of the material no matter where I place it on the bed. I’ve tried cleaning and have restart it many times. Anyone know what would cause this or how to fix it?