Thank you for letting us know about this & providing a screenshot. It was nice to see the humor in this thread as well as the suggestions from our other community members. Thanks folks!
Will you please let us know if you notice any improvement after running the camera recalibrator?
Try printing the Gift of Good Measure on the back of the sheet (or some other sheet of draftboard if you prefer to keep that one intact) to see if it’s looking better.
So this is weird… I’m trying to print this design which is 8.5x11 and the system is saying that it’s not within the printable area… you can see the grey bars for the margins that the design has to be within… I thought our printable area was bigger than this?
Try scaling the size down to about 10.95 in height…maybe a little less. That’s just a hair too tall. (Or rotate it 90° so you can run the job horizontally.)
Thanks for your patience. The black semi-circle you’re seeing is a variation we see in some units. Generally, this is just a cosmetic issue and shouldn’t interfere with operation of your Glowforge. However, if the semi-circle extends into the printable area, I understand this may interfere with your experience. Unfortunately, this isn’t something we can resolve remotely, so I’m going to follow up via email to go over the possible next steps.
Thanks, everyone, for your help with this. @ashleyn, please expect an email shortly.