I was wondering is anyone had an extra black lid cable and was willing to sell it to me and over night it. I would pay for the shipping and part. I’m desperate orders keep on coming in! My Glowforge has been down since Wednesday. I haven’t heard from support since Thursday after troubleshooting and coming to the conclusion I needed a black lid cable! I have replied to the same person “Marc” and my emails have been lost in the Glowforge universe. Extremely disappointed with this company! How can they advertise a product for a business and not have the support to tackle issues! I have a Pro and would be so grateful if a black lid cable magically appeared and save me!