I just got my second Glowforge, followed the setup instructions and go to do my first print and the print button turns orange with the air fan assist error pops up. I followed the trouble shooting instructions, turned off/unplugged the printer, removed the head, cleaned the fans with a compressed air canister and reassembled everything. I went to do a test print and still got the same error message. I tried cleaning the head and making sure the ribbon cable was properly connected, but the printer still starts up and misfires every time I try to print - not even moving from it’s back left starting position.
It’s brand new, so I don’t understand why this is happening. Anything else I can try?