I didn’t notice any problems while printing, but when I went to clean my lens I found a broken wheel.
The bearing appears to still be in place, but the plastic guide looks like it fell apart.
I assume I shouldn’t try to use it in this condition? I was able to get the head installed again, but I don’t want to damage it by using it in this condition.
Yeah you won’t get good results if you use it like that. Support will fix you up when they weigh in.
Hello Bill,
Thank you for reaching out with your problem in the forum chat. Your carriage plate v-wheel failure may require a bit more more attention and would be better resolved through our trouble ticket email service. I have created a new trouble ticket and will work to resolve your issue there. Be on the look out for an incoming e-mail concerning the matter. That said I’m going to close this chat topic, and continue assisting you there. Thanks Bill, all the best.
