ood morning all
I received my machine 1 week ago, until I made some cuts and simple engraving in order to discover the machine.
This afternoon after cutting a word my machine stuck on focusing and my button appeared in orange.
I looked at all the topics, my white ribbon is connected, I turned off, turned on the machine, I turned off the internet! I think I tried everything but nothing to do
do you have any other idea?
I am desperate, I live in France and I have waited a long time for this machine