Calibrating camera

I’m trying to calibrate my camera on my glowforge.
I get all the way to the point of choose your machine and it’s not clicking the machine or going any further. I emailed glowforge and waiting for a reply. Is there anything to fix it that I can do?

Hi @cyblanchard. I’m sorry to hear you ran into trouble with your Glowforge as you tried to print. I just responded to your emailed support request. To avoid any confusion, or miscommunication, I will go ahead and close this thread so we can continue the discussion through email. I’ll look forward to your response to my email message. Thanks!