Calibration Hell


#22

I checked all the lenses. They look fine. I can’t see anything abnormal.

I followed all the next steps and it’s still not working. I get the initial ticking/tapping sounds when it first turns on and then nothing. Just the Glowforge ‘whir’ idle noise.


#23

Thank you so much for trying those steps.

Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m recommending we replace this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.


#24