Can anyone contact me

I have not been able to print anything. Could you call me pls.

Hi Kendra…you don’t want to post your phone number on the forum. (Not the safest thing in the world to do.) You can edit that by clicking on the little Pencil icon under your post.

The Glowforge staff doesn’t do phone support. If you want to describe the problem you are having, someone here will probably be able to help you, or direct you to some tutorials. :slightly_smiling_face:

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Hi Kendra. Welcome to the forum. There are tons of great folks on here that would love to try helping you.

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Hi @kendra1!
Welcome to the community! Jules is like the guardian angel of this place. The forum here is populated with helpful souls and a broad spectrum of experience and skills. You’re in the right place!

So you couldn’t complete any of the first prints as directed in the setup directions?

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I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.

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