Can’t complete set up

I just got my machine in and I have it on and I can see Glowforge in the WiFi section of my computer but it hasn’t prompted me to complete the setup. What do I do?

Welcome - we’ll get you going shortly! Watch the video linked here and let us know at what point it fails


Any luck? Please let us know if you are up and running. We can help.


Yes! That video did the trick! Thank you soooo much!


I’m so sorry you ran into trouble during setup. It looks like your Glowforge is connected and you’ve been able to print since contacting us. That’s great! Thanks for the help in this thread, @deirdrebeth!

If you’re running into any other trouble, please start a new thread or email us at

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