Just checking if anyone else had this…
I live in Canada.
My machine pooped the bed.
They said my new one under warranty would be ten days…its been 10 days.
Got a message saying its out for delivery.
Yup it is…in Texas. It got returned to sender.
Now I’m furious. As calling them I get a “we are swamped please email us” message, and my emails haven’t been responded to from yesterday.
I get it…give them 24hrs…
But someone screwed up. It went Texas to Colorado to Montana back to Colorado back to Texas and I’m UPSET.
Apparently this happened to another Canadian today. Whats up Glowforge??? (Picture added of someone else’s as of 15min ago)
I spent 8000 dollars, I’m losing business and my competition (as there are 4 others in my small city) is getting my orders now because I cannot do anything. I have 4000 dollars of product sitting in my home.