I’ve been trying to purchase some more designs on the Design Catalog but it keeps getting stuck on Confirm My Purchase. I purchased some ProofGrade Materials from the shop and that worked fine. I’ve purchased from the Design Catalog before and they work perfectly fine, but lately I can’t get any of them to work. I’ve attached a screenshot of what I mean.
I tried to clear the browser cache, a different browser, updated my computer, tried a different computer, reset my modem and router, and also tried using my phone. None of those options gave me any different results.
Well, then I’m stumped. I even went and bought a design just to make sure things are working, and I didn’t have any problems with it. Hopefully the real support folks will get you squared away quickly!
Yeah, I don’t know what the problem is. Everything else works except that feature. I wonder if anyone else is having this issue or if it’s just me. I’m trying to use a different network at a friends house and it still stays stuck on the “Confirm Purchase”