Cannot see material at all

Camera is not showing material at all. I tried restarting the glowforge, restarting my computer, logging in and out of the app, clearing my cache, browsing data and even used a different browser and nothing. I also went through with a print, and it worked fine - just cant see anything!

When I select “capture from camera” you can see the material perfectly. But when I try to create a new design or use an existing one, nothing. So so weird.


Thank you for letting us know about the issue with the image on screen in the Glowforge App not updating. The trouble should now be resolved. Please refresh your browser window and the bed image should update.

If you are still having trouble after receiving this message, please let us know.

On behalf of the whole team here at Glowforge, I apologize for the inconvenience.

Kind regards,