Can't get carriage belt to have proper tension

[Jules]

Can be closed. This one already resolved in another post as well.

NEED Customer Support to Contact Me ASAP PLEASE!

Hello, I have been noticing some inconsistency with my “prints” and I started looking for something that may be wrong with the machine (while cleaning) and noticed the right side “roller” of the print head is pretty much smooth, all the grooves are almost gone so the belt doesn’t have a good grip. I need a replacement for this ASAP (this is my main source of income and this affects me BADLY). Is there a way to get this shipped out to me overnight or something like that? Attached a picture of t…