Hi all, I was attempting to purchase a design from the catalog and when I put in my information and hit “Save and Continue” it gives me a 404 message saying that page doesn’t exist. Any chance anyone knows what to do? Also, I’ve tried it a few times, and I’m really hoping I didn’t get charged for it for all the attempts.
Thanks.
Thank you for reaching out. I’m so sorry you had trouble buying from the catalog. I was able to complete your order manually. Would you check your Glowforge app Dashboard for the design?
Thank you, it came through!
Glad to hear it! If you experience any other trouble, please either start a new thread or email support@glowforge.com.