If you have a basic, or plus model machine, you are able to replace this part using a guide I made a while back: Black Ribbon Circuit Board - Replacement Guide
It does require a little bit of effort to do, and most importantly, for the Glowforge team to be able to source the part for you, but it is doable. The main issue with DIY repairs is the possibility of further damage to your machine, so you’ll also have to take that into consideration.