Computer went offline while engraving


#1

My computer went offline while I was engraving a picture. Glowforge stopped engraving and went back to home.
Is there any way that I can direct it to start engraving back at the place it left???


#2

No. But the computer shutting down should have zero to do with what the GF is doing. They are not connected directly. Suspect you had a power issue or power spike if both stopped.


#3

Thank you for your reply, I suppose that is what happened.
I guess I’ll just have to start all over again and hope for the best.
Cheers, Jack


#5

Just to drill deeper: the motion plan is downloaded and stored locally on the Glowforge - so a loss of connectivity won’t impact the run if the print has started. A power blip though will definitely impact (stop) the print without being able to resume.


#6

Oh no! I’m sorry to hear that happened. As @rpegg and @jbmanning5 pointed out, once a print starts it will finish even if you turn off your computer or lose connection to the internet. A loss of power to the Glowforge would explain what happened here. Unfortunately, you cannot resume the print where it left off if this occurs. I apologize for the inconvenience.

If you run into any other trouble, please open a new thread or email us at support@glowforge.com. We’re here to help!


#7