Connecting to enterprise network...almost

Community Support
15

Thanks, everyone, for the help. @edward.coyle, it sounds like you’re good to go, so I’m going to close this thread. I just wanted to leave you with the steps to find the MAC address of your Glowforge, in case you need them:

  1. Reboot your Glowforge.

  2. Wait at least 30 seconds, or until the Printer Head stops moving.

  3. Open your browser and go to setup.glowforge.com.

  4. Open the Javascript Console (in Chrome, this can be found under View > Developer > Javascript Console. In Firefox, it is found under Tools > Web Developer > Web Console).

  5. Follow the Wi-Fi Setup steps until you are connected to the Glowforge Wi-Fi access point. The page will say “Connect Your Glowforge to Wi-Fi”.

  6. In the Console, paste the following code:

fetch('http://192.168.192.1:3000/setup/connection_status').then((response) => { return response.json() }).then((data) => {console.log(data.address)})

  1. This should return a bit of code that looks something like the following:

Promise {<pending>, nr@context: r}

a1:b2:c3:d4:ee:f5

​

Here’s how it looks in the Javascript Console on Google Chrome:

1239×403 69.4 KB
​

The second line in this response, a1:b2:c3:d4:ee:f5, is the MAC address.

  1. Exit the webpage, reconnect to your usual Wi-Fi network, and reboot your Glowforge.

If you run into any other trouble, please start a new thread. Alternatively, you can email us at support@glowforge.com instead. Happy printing!

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