I’ve tried everyone’s suggestions. Control C and V don’t copy for me.
On a Mac
Try Command C and V - for a mac
I meant that I have been trying command C and V with no luck on an Imac.
Clear your browser cache.
FWIW, I am using cmd+c and cmd+v in the GFUI on multiple Macs without any problems.
Are you clicking the design to select it before you use CMD-C and CMD-V?
It’s almost certainly a browser issue. Someone else today had the same issue. They were using Chrome. I’m thinking clearing the browser cache, as @geek2nurse suggested, fixed it for them. I’m wondering if Chrome recently pushed an update that caused the issue. In any case, you could test the theory by trying a different browser.
Oh no, I’m sorry you’ve hit a snag!
Have you tried clearing your cache like other users have suggested? I would also recommend trying another browser to help us further isolate the trouble.
Lastly, we’ll need a bit more information to investigate. Please do the following:
- Go to https://www.whatismybrowser.com/
- Look for the header that says “Your web browser’s unique URL”
- Click the button that says “Copy URL to Clipboard”
- Reply to this, and paste in the link provided
This will help us understand the circumstances around your error so we can work on it for you.
I cleared my cache and switched browsers temporarily and now it is working. Thanks so much for the suggestions. I have to do command c and then command v and then it copies.
Are you using Safari? I’ve had issues with other browsers on my Macs but Safari always works.
@nancyrich9781, I’m glad to hear your were able to resolve your issue. That is great news!
Please don’t hesitate to reach out again should you need anything. We’re happy to help!