I got my Glowforge Basic yesterday, and overall I’m pleased with what was delivered. Setup was easy enough. However, when I went to do the Gift of Good Measure print in Med. Draftboard PG, it wouldn’t cut all the way through the board, for several tries.
I confirmed that the GF is level, seems stable, etc. When I went to clean the lenses, I found what appears to be a defect on the lens that faces left as you stand in front of the machine. Could there be a correlation between that and not being able to cut through the board?
The board I’m using seems pretty flat, and the tray below is seated correctly, near as I can tell. I haven’t tried any custom cut settings; it got late and didn’t want to keep generating machine noise while the family is sleeping!
Thanks for any input!