Cut and Score is grayed out

Hi! I’m new to laser printing. I just got my Glowforge Aura. I am trying to cut some gingerbread man on a cardboard but the cut and score is grayed out. I tried the trace option and the upload option. I also installed inkscape but I don’t really know how to use it.
I don’t know what else to do.
Any help is much appreciated! TIA!

Welcome to the community. It sounds as if your image (gingerbread man) is a raster image, which will only engrave. To cut something out, you will need a vector line around the edges of it. Perhaps you can show us a photo of what it looks like in the GFUI?

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I know nothing about the Aura but on the GF if your image is outside the working area then you will get that issue. Even if the artwork is just barely over the useable area. Try moving it around?

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