Dashboard not loading

[cherry2445]

My dashboard doesn’t seem to be loading, This has been going on for about 20 minutes or so. Is there an outage of some kind?

[dr.krawetz]

I’m seeing it too.
On my other computer, the hostname “apps.glowforge.com” isn’t resolving.

Update: Okay, app instead of apps was a typo. But it’s still hanging on the dashboard. I also can’t upload a design.

[skeplin]

I’m having the same issue. The status page does not show any outages? https://statuspage.glowforge.com/

[rpegg]

@dr.krawetz

the hostname “apps.glowforge.com ” isn’t resolving.

I can never tell when someone is joking. Did you mean app.glowforge.com, not apps.glowforge.com

[vaajfwv]

Same with me as well. Just keeps telling me to “this is taking longer then usual, try reloading the page.

[dr.krawetz]

Typo for the hostname. But the dashboard is still down on both computers.

[cherry2445]

[karenmed409]

same here

[vaajfwv]

Yup, got that after waiting too. Looks like others have it as well.

[alexaccess]

I just printed something 15 minutes ago no problem and then… it seems Glowforge is having net work issues…

[yzzy-guitars]

not loading for me as well

[Jess_Em]

Has anyone been able to contact customer service and get an answer to this issue?

[yzzy-guitars]

it just load finally

[jamesdhatch]

[ewentworth83]

Same here. I’ve only had the GF for a few days now; is this common? I was hesitant to go with a system that is online only for this reason, among others. I’m hoping this is a rare occurrence…

[ewentworth83]

Haha! Back up!

[dr.krawetz]

I’ve had my GF for years. Never seen anything like this before. But it seems resolved now.

[cherry2445]

Looks like all is working again here as well

[ewentworth83]

Good to hear, thanks for the reply! I’m looking forward to getting a lot more use out of it.