Hi GF Fam,
Sooo we are experiencing major smoke overflow issues out of a supposed “brand new” GF Pro. Less than 10 hours of use using only PG materials.
We have alerted GF (with several messages) and have received 2 not helpful at all replies. We have not and can not use this brand new machine. Tech support sent us back to the manual to make certain we aren’t fools. Maybe we are fools or maybe are smart enough to catch a major snafu in advance of epic disaster. Either way we’d like a functional brand new machine.
We believe the situation is with the internal blower that has failed or isn’t working or is stuck in cool down phase blah blah and is not pushing smoke towards the exhaust port…at all.
Poppy explains the situation in further detail in this video (Link below) You will notice the dense smoke pooling inside the GF and the fumes+ leaving from several places. Top shield sits slightly proud (a term mentioned in earlier threads) The compact filter was tested with and without hose…it is functioning as expected.
In any case, here’s Poppy with Recap #1
Please help Poppy GF! You’re his only hope! Poppy’s creations will save the world.
Save Poppy, save the world
Thank you in advance for any help GF and GF Community.