dear Glowforge @Dan ,
i am having lots of issues;
design that wil not upload several times.
it uploads a different design that I not picked.
it printed a design that I not picked.
design that partially print over another design. (one design uploaded)
designs appear out of the blue.
prints that won’t start. but eventual do after multiple cancels.
trace`s that are no good. not one good trace!!
and now design that shifts during printing. second print same design different shift.
crumbtray had one elevated rib gf send me a new one that is worse than the first.
spent hours and hours and money for materials.
i am stunned and sad and pissed.
i also found that the black bar where the ribbon is in where the laser is attached has a non smooth end. so the ribbon will be sanded over time and eventually fail.
the ribbon also touches the screws, that’s why I think the marvel calendar (see picture) is a fail.
this machine should be fun but I am only spending time trouble shooting.
I live in Europe (Netherlands) and that is why I give up. I forsee trouble when I keep this up.
sending the machine for repair will take to long. I bought the machine because @dan said there is no maintenance only wipe lenses every 40 hours.
I only have the machine a couple of weeks.
and al these problems. I don’t want to send it back but I see no other option.
I am asking for a refund !!