been using my glowforge quite a bit for last several days. had an internet hiccup earlier today and now things are not working properly. when trying to upload a design i am getting an error shown below and also the design library isn’t showing thumbnails for any of my previously uploaded designs.
I’m pretty sure that shows us the functions from GF’s point of view, as in: data that is being transmitted is being received and processed…the GFUI issue is that we can’t get it to send any data :-/ From what others have indicated the problems are on the other side of the cloud
Yup - shortly after I posed. Now that Google’s non-response has been noted:
I’m so sorry for the difficulty. We were experiencing a system outage at the time of your report and I believe this caused the issues you were seeing. The cause of the outage has been resolved and you can find more details at status.glowforge.com. If you’re still running into trouble, please start a new thread. Thanks for your patience!