Okay @julieogle99 - some of that is a little bit confusing, if you want us to suggest something else for you to try, I need to clarify a few things…
- Did you cut the Gift of Good Measure on Draftboard? (yes, no)
- Did that file cut through? (yes, no)
- Did it cut through without the doubling up at the start of the cut? (yes, no)
- Did you then cut your own file on draftboard? (The one with the wiggles? yes/no)
- Did that file cut the start twice, or the whole thing twice? (just the start/the whole thing)
- When you ran it again, did it just cut the start four times, or the whole thing 4 times? (just the start/the whole thing)
After clarifying these things, i can suggest a few other things that we can try, but I need to know what happened, specifically, each time you tried to cut it. Don’t mix them up.
You can just type the number of the question followed by the answer chosen out of the parentheses.
Update: Since the OP has opted to work directly with support on the problem, this can be ignored.