erin
November 30, 2017, 4:02pm
7
Did you email them to ask what’s up? I think when they initially announced the whole shipping day thing, the instructions were to email them if your date missed you (assuming you were domestic).
Edit: yeah, sorry. It was the sept update
Continuing the discussion from September 2017 Update :
We’re now shipping US Basic orders placed on Day 4 of the preorder campaign. That means if:
your shipping address is in the United States, AND
then we should have already emailed you about receiving your shipment. If you haven’t seen that email, let us know at support@glowforge.com and we’ll get you squared away. Before you do, though, be sure to add support@glowforge.com to your contact list so you get our reply