Discussion of July update

[dan]

This is for discussion of the update here:

July 2024 Update

For July 4th, I went to my friend’s house for a barbeque, and got to check out his mouse doors. [image] Jordan’s history includes legendary creations like Battletech and Shadowrun, and he’s worked as everything from a Disney executive to a professor to a startup CEO (the last one, many times). He’s one of those people whose imaginations defy limits. In fact, his latest creation is a way for you to create and publish your own games, just like he does. This time, though, his vision was tiny. H…

[deirdrebeth]

@dan

We’ve also fixed up some rough edges - a problem with vector engravings was resulting in strange lines; that fix is rolling out right now. Folks’ reports to our support team (support@glowforge.com or at 1-855-338-2122!) helped us find this, track it down, and get it fixed.

WOOOT!

[WindyGraceRanch]

When will the vector engrave fix go live, or is it supposed to be fixed already? I know the images to engrave can be rasterized to get a clean picture in the meanwhile, but mine take 4x longer on average to do that way. As I’m sure many are, I’m looking at losing a significant amount of money if I’m working at 25% of my usual capacity, not to mention the 100% wasted time and materials as I keep testing to see if the problem is still happening.

[tim1724]

@WindyGraceRanch

When will the vector engrave fix go live, or is it supposed to be fixed already?

Glowforge tends to roll these kinds of fixes out to people gradually over a week or so. They might update 10% of users one day, wait to see if anybody reports problems, then roll it out to another 10% of customers, lather, rinse, repeat.

From Dan’s phrasing (“that fix is rolling out right now”) I’m guessing that some people have it already and some don’t.

We should all have it within a few days, assuming they don’t run into problems… And hopefully they’ll let us know when everyone has it!

[ca_worth]

i would bet it rolls out to higher frequency users first.

[dan]

@WindyGraceRanch

When will the vector engrave fix go live, or is it supposed to be fixed already?

@tim1724

Glowforge tends to roll these kinds of fixes out to people gradually over a week or so. They might update 10% of users one day, wait to see if anybody reports problems, then roll it out to another 10% of customers, lather, rinse, repeat.

Pretty much this! So 1-3 weeks, depending on how the rollout goes.

@tim1724

And hopefully they’ll let us know when everyone has it!

We will!

[Purplie]

Does anybody know where the text-to-vector-image tech comes from? Whose API is it using?

[dan]

We use multiple architectures and models, including some that aren’t publicly available. Different styles are implemented differently. There’s also some under-the-hood magic that goes into the mix.

Magic Canvas has proven to be incredibly popular and the technology is moving quickly. It gets a ton of use and requests for different types of improvement, and we’ve been making updates regularly. The team’s done an amazing job of staying ahead of the curve!