Hi,
The plastic pulley around the bearings broke and Glowforge is out of stock. It is called the pulley wheel.
Thanks.
You’ll find 3D printed ones on Etsy that you can use until the official part’s back in stock:
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I purchased a couple from this guy. Been working great for a couple of months now.
Wheel Replacement for Glowforge Belt Pulley plastic Wheel | Etsy
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Yes I do. Message me for info.
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Thanks!
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