Hello - I am having an issue with images double marking (I have recalibrated, redrawn images, checked to make sure that single pass is selected) - I sent my file to a friend and they had no issues when engraving. Any help would be appreciated
If you post the art here someone can probably help.
I couldn’t find where to attached an image file. lol
When you are in the edit screen there is a little button that looks like this:
Click that to add an image.
I posted above - thank you.
thank you Diedre - I posted the pics in the forum.
You will have to post the actual art so someone can figure out where the problem lies.
Check your belts and wheels.
I’ll echo this one - if it were just engraving twice, but everything was right on top of each other that would likely be an art thing, but that it’s not aligning sounds like a belt issue. There are instructions at support.glowforge.com on how to tighten them.
I’d still suggest adding your actual art file, and a photo of your entire GFUI - from the commands on the left all the way to the name of your machine on the right.
It’s worth checking that your mirror under the lid is installed correctly.
I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.