So, my husband opened up our shiny new Glowforge, and in his excitement he accidentally touched the yellow filmed-window on the printer head before we got it installed. We are both so upset with ourselves for making this very amateur mistake and are so worried that we have messed up the print head entirely. Can anyone tell me if this has ruined the entire thing? Can we wipe it with the provided wipes and then continue to install the print head and move on with our lives? I am so ready to get printing and pretty bummed that user error has put us on hold. HELP!
I emailed this to support but that was just last night so I’m worried they won’t have time to respond before the holiday.
Any info or advice or soothing words very much appreciated.